For your convenience, our most common customer questions are answered right here.
Not finding what you want? Reach out directly through our Contact Us page.
- How can I trust your Experts will score high enough to pass?
- How will I know when the test is done?
- How can I call you – I do not see any phone number?
- How can I trust you will complete the tests once I pay?
- Do you offer a guaranteed pass or money-back policy?
- Will you take my Situational Judgment Test and a Personality test?
- What test providers besides SHL can you complete?
- What type of tests can you pass for me?
- I have multiple tests in my application – do you provide a discount?
- Is this private and how do you maintain confidentiality?
- How long will it take to complete my test?
How can I trust your Experts will score high enough to pass?
Our team of Experts are trained to obtain scores in the 99th percentile across any test provider and test type. For your satisfaction, we have attached a sample of psychometric test reports to verify the scores we can obtain. Please click HERE to view these.Back to Index
How will I know when the test is done?
We will send you a confirmation email with evidence, to confirm the test has been completed. The files will be password protected to maintain confidentiality and for your security.Back to Index
How can I call you – I do not see any phone number?
We do not publicise our contact number due to receiving spam calls from marketing companies. Therefore a PassPsychometric advisor, can arrange a call for you, in order to walk you through the process or answer any other queries. Please provide the best phone number to contact you on (including dialling code) by contacting us on firstname.lastname@example.org or using our contact form.Back to Index
How can I trust you will complete the tests once I pay?
We accept payment via PayPal which are handled offsite through Paypal’s secure servers, you will receive an invoice from PassPsychometric and PayPal will also provide a receipt. Additionally, you will be covered under Paypal’s Purchase Protection scheme.
Our Company acts with integrity and we do not scam our clients. We have a proven track record of passing our clients to the next stage.
We have never received any complaints from our clients, that we did not complete their tests. Once you try our services, you will appreciate the reason why our clients recommend us to their friends and family.Back to Index
Do you offer a guaranteed pass or money-back policy?
Yes. If your job application is unsuccessful on the basis of your aptitude test that PassPsychometric completed, then we offer a full money back guarantee. However, the guaranteed pass is only offered for objective Tests i.e. Numerical, Verbal, Logic and Diagrammatic tests. Thus, tests such as a Personality test or a SJT fall under a subjective test. Consequently, we do not offer a guaranteed pass (the ‘correct answer’, varies from organisation to organisation).Back to Index
Will you take my Situational Judgment Test and a Personality test?
Yes. We do complete personality, situational judgement or decision-making tests. However they do not necessarily have right or wrong answers, so PassPsychometric do not offer a guaranteed pass. The guaranteed pass is only offered for objective Tests i.e. Numerical, Verbal, Logic and Diagrammatic. Nevertheless we have taken SJT’s/Personality tests, and pass them successfully for the majority of occasions.Back to Index
What test providers besides SHL can you complete?
If your test provider does not appear on the list below, don’t worry! Our Experts can most likely pass them for you. Get in touch by emailing email@example.com or using our contact form, and we will be happy to help.Back to Index
What type of tests can you pass for me?
We can complete all types of aptitude, psychometric and intelligence tests. Some common examples include, but are not limited to:
- Numerical Reasoning
- Verbal Reasoning
- Logical Reasoning
- Non-verbal Reasoning
- Calculation Tests
- Diagrammatic Reasoning
- Deductive Reasoning
- Inductive Reasoning
If your test(s) do not appear on the list, our Experts can (possibly) complete it for you. If you’re not sure then get in touch by emailing firstname.lastname@example.org or using our contact form, and we will be happy to help.Back to Index
I have multiple tests in my application – do you provide a discount?
Yes. We offer 3 Packages to accommodate for the number of tests most applicants are required to sit. For 2 Tests, we offer 7% discount under the Silver Package and 13% for 3 Tests via the Gold Package.
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Is this private and how do you maintain confidentiality?
Yes – our services are private and completely discreet. We take privacy very seriously and we will never share your details with anyone.
All communications between PassPsychometric and our clients, are handled with the strictest confidentiality. All conversations are encrypted through our software’s and are automatically deleted. We pride ourselves in the service we provide, and have safety at the forefront of everything we do.Back to Index
How long will it take to complete my test?
We typically aim to complete your test within 72 (working) hours of receiving the full test details and payment. If you need the test(s) taken urgently due to a near deadline, then we offer a fast-track service; the test(s) can also be taken on weekends/bank holidays. Please contact us at email@example.com or on our contact form and we will do our best to help you.Back to Index